A firend shared a video with me and they say it plays fine for them on Dropbox and on their PC.... when i try and play it says 'Unable to preview this item.'.... when i download it, it won't play in any media player at all...
HELP CENTER ARTICLES:
FREE DROPBOX USERS SHOULD BE AWARE:
ADDITIONAL ANSWERS TO COMMON QUESTIONS:
Known Issues | Phone/Email Support | Support Levels | Stable Builds | Invoices & Receipts | Ransomware Info | Files Deleted? | Test-Drive Shared Link | Selective Sync | Custom Short URLs & Stats | Referrals Equal Extra Space | Allow Uploads & Prevent Deletions | Download v Open Option | Save Folders/Files Offline | Folder Size on Website | Custom Profile Picture | Meet Dropbox Team
*Super Users Off-Shore Working Conditions View the post and picture.
Luke - have you actually got a program on your machine capable of playing said file?
Dropbox simply transfers the files, its up to your computer to open/play it
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!