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Why do I need to join a team to download a shared link?

Level 3

My client sent me a link to download an image. Why cant I just click the link and download the image? Drop Box wants me to either merge the image into a team folder or create a new account. No other option.

I was once so simple.......

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Re: Link to download

Dropboxer
 
If this is a shared link, you should be able to access the file without the need of an account. For this reason, could you please send me a screenshot (omitting personal info) so as to have a better understanding of what you’re seeing? 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

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Why do I need to join a team to download a shared link?
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