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Known issues - updated June 18th see more

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

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163Views
3Replies
Last modified by 7 hours ago
32Views
3Replies

How to unshare a file/folder in shared folder?

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Last modified by 8 hours ago
43Views
4Replies
Last modified by 11 hours ago
26Views
1Replies

File not saving

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Last modified by eveegirl 14 hours ago
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8Replies

Dropbox not updating files

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Last modified by 17 hours ago
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6Replies
19Views
1Replies
16Views
1Replies

HTM containing a wav. file

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1Replies

Prevent top-level folder creation

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Last modified by yesterday
641Views
14Replies

GDPR Compliance for Personal / Free Accounts

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Last modified by Indevon yesterday
2984Views
62Replies

Can't share a folder

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58Views
5Replies

Sending files with DropBox -link

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32Views
1Replies
Last modified by yesterday
362Views
9Replies

Sharing with non-contacts

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24Views
1Replies

Convert shared folder to shared link?

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Last modified by Greybeard Saturday
103Views
5Replies
Last modified by emilio_n Saturday
67Views
2Replies

Using HTML in invitations

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Last modified by AA_RON Friday
43Views
2Replies

Can I use Dropbox as a CDN?

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Last modified by Friday
87Views
4Replies

Does a shared link change if the file is edited?

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76Views
5Replies
Last modified by Friday
37Views
1Replies
Last modified by matt228 Thursday
410Views
4Replies
Last modified by Thursday
49Views
3Replies
Last modified by Thursday
29Views
2Replies
Last modified by Wednesday
35Views
1Replies

zip file of folder downloaded with "dl=1" is corrupt

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Last modified by Wednesday
243Views
6Replies
Last modified by Wednesday
40Views
3Replies
Last modified by Wednesday
39Views
2Replies
Last modified by billybob1 Wednesday
694Views
4Replies
Posts
Views
Replies
163Views
3Replies

File not saving

Community Expert Reply
Last modified by eveegirl 14 hours ago
88Views
8Replies

Prevent top-level folder creation

Dropbox Staff Reply
Last modified by yesterday
41Views
5Replies

GDPR Compliance for Personal / Free Accounts

Dropbox Staff Reply Community Expert Reply
Last modified by Indevon yesterday
2984Views
62Replies

Can't share a folder

Dropbox Staff Reply
Last modified by yesterday
58Views
5Replies
Last modified by yesterday
362Views
9Replies

Convert shared folder to shared link?

Community Expert Reply
Last modified by Greybeard Saturday
103Views
5Replies
Last modified by emilio_n Saturday
67Views
2Replies

Can I use Dropbox as a CDN?

Dropbox Staff Reply Community Expert Reply
Last modified by Friday
87Views
4Replies
Last modified by matt228 Thursday
410Views
4Replies

zip file of folder downloaded with "dl=1" is corrupt

Dropbox Staff Reply Community Expert Reply
Last modified by Wednesday
243Views
6Replies
Last modified by billybob1 Wednesday
694Views
4Replies

There was a problem completing this request.

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Last modified by Tuesday
700Views
4Replies

Unable to attach as a file

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Last modified by Jf18 a week ago
1466Views
33Replies

Link does not work

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Last modified by wilsoncpu a week ago
79Views
6Replies
Last modified by thetiger77 a week ago
51Views
4Replies

access to documents in a buisness dropbox from a basic acount ?

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Last modified by armelle1 a week ago
100Views
4Replies

Ownership mistake

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Last modified by a week ago
55Views
2Replies
45Views
2Replies
60Views
2Replies
Last modified by a week ago
55Views
1Replies

Security

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Last modified by mjdorer 2 weeks ago
366Views
8Replies

Email pdf vs sending a link

Community Expert Reply
Last modified by ArnColón 2 weeks ago
7559Views
21Replies
578Views
2Replies

sync shared folders

Community Expert Reply
Last modified by jeelmi 2 weeks ago
169Views
2Replies
Last modified by Tlehman 2 weeks ago
96Views
4Replies

No choice of folders when sharing.

Community Expert Reply
Last modified by whitland 2 weeks ago
111Views
8Replies
84Views
1Replies
Last modified by 3 weeks ago
88Views
1Replies
Last modified by 3 weeks ago
950Views
6Replies
Posts
Views
Replies
Last modified by 7 hours ago
32Views
3Replies

How to unshare a file/folder in shared folder?

Dropbox Staff Reply Community Expert Reply
Last modified by 8 hours ago
43Views
4Replies
Last modified by 11 hours ago
26Views
1Replies

Dropbox not updating files

Dropbox Staff Reply Community Expert Reply
Last modified by 17 hours ago
166Views
6Replies
19Views
1Replies
16Views
1Replies

HTM containing a wav. file

Community Expert Reply
Last modified by yesterday
13Views
1Replies
Last modified by yesterday
641Views
14Replies

Sending files with DropBox -link

Dropbox Staff Reply
Last modified by yesterday
32Views
1Replies

Sharing with non-contacts

Dropbox Staff Reply
Last modified by yesterday
24Views
1Replies

Using HTML in invitations

Community Expert Reply
Last modified by AA_RON Friday
43Views
2Replies

Does a shared link change if the file is edited?

Dropbox Staff Reply Community Expert Reply
Last modified by Friday
76Views
5Replies
Last modified by Friday
37Views
1Replies
Last modified by Thursday
49Views
3Replies
Last modified by Thursday
29Views
2Replies
Last modified by Wednesday
35Views
1Replies
Last modified by Wednesday
40Views
3Replies
Last modified by Wednesday
39Views
2Replies
Last modified by Wednesday
41Views
3Replies
Last modified by Tuesday
25Views
1Replies
Last modified by a week ago
29Views
1Replies

How to download files from the site onto a flash drive?

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Last modified by a week ago
47Views
4Replies
Last modified by a week ago
48Views
2Replies

Co-authoring feature

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Last modified by a week ago
41Views
3Replies

Access another person's Dropbox

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Last modified by a week ago
52Views
1Replies

Drop box menu

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Last modified by a week ago
50Views
4Replies
Last modified by a week ago
37Views
1Replies

Cannot download a file

Dropbox Staff Reply
Last modified by a week ago
46Views
2Replies
Last modified by a week ago
50Views
4Replies
810Views
5Replies

Joining a shared folder

  1. Sign in to dropbox.com.
  2. Click Sharing.
  3. Click Add next to the shared folder you'd like to access.

Note: Shared folders take up space on each member’s account. To join a shared folder, you must have enough space available for all its files.

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Why can't I join a shared folder?

There are two main reasons why you wouldn’t be able to accept a shared folder invite:

  • The shared folder is larger than your total space quota.
    • For example, the shared folder is 5 GB but your account is 2 GB total.
  • The shared folder is less than your total space quota, but you do not have enough space available to accept it.
    • For example, the shared folder is 2 GB but you only have 1 GB of available space on your Dropbox.

Who can see my data?

Shared folders: Shared folders are available only to those you invite. Any changes made to the shared folder are synced to anyone else who joined the folder.

Shared links: Shared links can be seen by anyone with the link.

Personal folders: Only you can see unshared, personal folders.

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

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