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Known issues - updated Aug 14th see more

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

Still unsure? Posting a question here will likely receive an answer in less than 4 hours

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5Replies

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39Views
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46Views
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1504Views
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I have some shared folder(s)-specific questions. Can you help me?

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Joining a shared folder

  1. Sign in to dropbox.com.
  2. Click Sharing.
  3. Click Add next to the shared folder you'd like to access.

Note: Shared folders take up space on each member’s account. To join a shared folder, you must have enough space available for all its files.

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Why can't I join a shared folder?

There are two main reasons why you wouldn’t be able to accept a shared folder invite:

  • The shared folder is larger than your total space quota.
    • For example, the shared folder is 5 GB but your account is 2 GB total.
  • The shared folder is less than your total space quota, but you do not have enough space available to accept it.
    • For example, the shared folder is 2 GB but you only have 1 GB of available space on your Dropbox.

Who can see my data?

Shared folders: Shared folders are available only to those you invite. Any changes made to the shared folder are synced to anyone else who joined the folder.

Shared links: Shared links can be seen by anyone with the link.

Personal folders: Only you can see unshared, personal folders.

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

Still unsure? Posting a question here will likely receive an answer in less than 4 hours

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