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Known issues - updated July 19th see more

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

Still unsure? Posting a question here will likely receive an answer in less than 4 hours

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Last modified by Cattlegrazing 2 hours ago
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iPad App - Internal Links Not Working

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I no longer have access to my email to reset the Dropbox password

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Last modified by FawMixa 15 hours ago
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Cannot add comment to a file

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Nothing listed under Sharing

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Last modified by skb Wednesday
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having problems with instructions

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transferring files from my computer to dropbox

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Drobox shared folder

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Password protected documents?

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Last modified by SteveAL Tuesday
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Cannot upload files for 50M~200M

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Disk Space and Unsyncing

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Last modified by Monday
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Last modified by Cattlegrazing 2 hours ago
38Views
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Last modified by yesterday
45Views
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964Views
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having problems with instructions

Dropbox Staff Reply
Last modified by Wednesday
21Views
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Last modified by Wednesday
42Views
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99Views
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transferring files from my computer to dropbox

Dropbox Staff Reply Community Expert Reply
Last modified by JocelynF Wednesday
49Views
4Replies
Last modified by SteveAL Tuesday
51Views
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75Views
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Last modified by Monday
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Can you let people view the main folder, but only edit a subfolder?

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Last modified by jamminjames Monday
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Last modified by Sunday
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My shared links no longer work when friends try to open them

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Last modified by Sunday
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trigger for intelligent contract

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Last modified by francismaldonad Sunday
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Unable to attach as a file

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Last modified by PropertyVine Saturday
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Last modified by a week ago
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Where is list of shared folders

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Last modified by Steve W.28 a week ago
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Images suddenly no longer visible?

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Last modified by a week ago
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How to Leave a Shared Folder

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Last modified by tcinphilly a week ago
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finding shared folder

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Last modified by 2 weeks ago
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Last modified by darkan99el 2 weeks ago
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How do I disable team notifications?

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Last modified by 2 weeks ago
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Sharing a folder - privacy

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Last modified by deborah183 2 weeks ago
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Last modified by 5 hours ago
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Last modified by 7 hours ago
9Views
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iPad App - Internal Links Not Working

Community Expert Reply
Last modified by 9 hours ago
17Views
1Replies
Last modified by 10 hours ago
15Views
1Replies

I no longer have access to my email to reset the Dropbox password

Dropbox Staff Reply Community Expert Reply
Last modified by FawMixa 15 hours ago
50Views
7Replies

Cannot add comment to a file

Dropbox Staff Reply
Last modified by yesterday
23Views
3Replies

Nothing listed under Sharing

Dropbox Staff Reply
Last modified by skb Wednesday
24Views
2Replies
18Views
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Last modified by Wednesday
37Views
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Drobox shared folder

Dropbox Staff Reply
Last modified by Wednesday
32Views
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Last modified by Wednesday
53Views
4Replies
Last modified by Tuesday
43Views
7Replies

Password protected documents?

Dropbox Staff Reply
Last modified by Tuesday
67Views
5Replies
77Views
11Replies
Last modified by Tuesday
24Views
1Replies

Cannot upload files for 50M~200M

Dropbox Staff Reply Community Expert Reply
Last modified by Tuesday
47Views
6Replies
Last modified by Tuesday
25Views
1Replies
Last modified by Tuesday
20Views
1Replies
Last modified by Monday
19Views
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Last modified by Monday
50Views
3Replies

Disk Space and Unsyncing

Dropbox Staff Reply
Last modified by Monday
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Download with extra storage

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Last modified by Monday
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Reoccurring Todo lists

Dropbox Staff Reply
Last modified by Sunday
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Joining a shared folder

  1. Sign in to dropbox.com.
  2. Click Sharing.
  3. Click Add next to the shared folder you'd like to access.

Note: Shared folders take up space on each member’s account. To join a shared folder, you must have enough space available for all its files.

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Why can't I join a shared folder?

There are two main reasons why you wouldn’t be able to accept a shared folder invite:

  • The shared folder is larger than your total space quota.
    • For example, the shared folder is 5 GB but your account is 2 GB total.
  • The shared folder is less than your total space quota, but you do not have enough space available to accept it.
    • For example, the shared folder is 2 GB but you only have 1 GB of available space on your Dropbox.

Who can see my data?

Shared folders: Shared folders are available only to those you invite. Any changes made to the shared folder are synced to anyone else who joined the folder.

Shared links: Shared links can be seen by anyone with the link.

Personal folders: Only you can see unshared, personal folders.

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

Still unsure? Posting a question here will likely receive an answer in less than 4 hours

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