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Known issues - updated June 18th see more

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

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Last modified by talmartin 13m ago
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Prevent top-level folder creation

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Last modified by 2 hours ago
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Last modified by 4 hours ago
637Views
14Replies

GDPR Compliance for Personal / Free Accounts

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Last modified by Indevon 5 hours ago
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62Replies

Can't share a folder

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Last modified by 9 hours ago
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5Replies

Sending files with DropBox -link

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Last modified by 15 hours ago
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1Replies
Last modified by 15 hours ago
355Views
9Replies

How to unshare a file/folder in shared folder?

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Last modified by 15 hours ago
29Views
2Replies

Sharing with non-contacts

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Last modified by 19 hours ago
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1Replies

Convert shared folder to shared link?

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Last modified by Greybeard Saturday
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Last modified by emilio_n Saturday
64Views
2Replies

Using HTML in invitations

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Last modified by AA_RON Friday
33Views
2Replies

Can I use Dropbox as a CDN?

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Last modified by Friday
82Views
4Replies

Does a shared link change if the file is edited?

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Last modified by Friday
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Last modified by Friday
33Views
1Replies
Last modified by matt228 Thursday
400Views
4Replies
Last modified by Thursday
45Views
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Last modified by Thursday
25Views
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Last modified by Wednesday
31Views
1Replies

zip file of folder downloaded with "dl=1" is corrupt

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Last modified by Wednesday
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6Replies
Last modified by Wednesday
36Views
3Replies
Last modified by Wednesday
35Views
2Replies
Last modified by billybob1 Wednesday
680Views
4Replies
Last modified by Wednesday
38Views
3Replies
Last modified by Tuesday
21Views
1Replies

There was a problem completing this request.

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Last modified by Tuesday
697Views
4Replies

Unable to attach as a file

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Last modified by Jf18 Tuesday
1463Views
33Replies
Last modified by Tuesday
24Views
1Replies

How to download files from the site onto a flash drive?

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Last modified by Tuesday
44Views
4Replies
Last modified by Tuesday
45Views
2Replies
Posts
Views
Replies

GDPR Compliance for Personal / Free Accounts

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Last modified by Indevon 5 hours ago
2892Views
62Replies

Can't share a folder

Dropbox Staff Reply
Last modified by 9 hours ago
28Views
5Replies
Last modified by 15 hours ago
355Views
9Replies

Convert shared folder to shared link?

Community Expert Reply
Last modified by Greybeard Saturday
85Views
5Replies
Last modified by emilio_n Saturday
64Views
2Replies

Can I use Dropbox as a CDN?

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Last modified by Friday
82Views
4Replies
Last modified by matt228 Thursday
400Views
4Replies

zip file of folder downloaded with "dl=1" is corrupt

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Last modified by Wednesday
240Views
6Replies
Last modified by billybob1 Wednesday
680Views
4Replies

There was a problem completing this request.

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Last modified by Tuesday
697Views
4Replies

Unable to attach as a file

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Last modified by Jf18 Tuesday
1463Views
33Replies

Link does not work

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Last modified by wilsoncpu a week ago
74Views
6Replies
Last modified by thetiger77 a week ago
48Views
4Replies

access to documents in a buisness dropbox from a basic acount ?

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Last modified by armelle1 a week ago
97Views
4Replies
42Views
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57Views
2Replies
Last modified by a week ago
50Views
1Replies

Security

Community Expert Reply
Last modified by mjdorer a week ago
359Views
8Replies

Email pdf vs sending a link

Community Expert Reply
Last modified by ArnColón 2 weeks ago
7541Views
21Replies
575Views
2Replies

sync shared folders

Community Expert Reply
Last modified by jeelmi 2 weeks ago
163Views
2Replies
Last modified by Tlehman 2 weeks ago
88Views
4Replies

No choice of folders when sharing.

Community Expert Reply
Last modified by whitland 2 weeks ago
108Views
8Replies
79Views
1Replies
Last modified by 3 weeks ago
939Views
6Replies

make a filename go away!

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Last modified by 3 weeks ago
143Views
9Replies

Sorting files by upload date

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Last modified by 3 weeks ago
92Views
1Replies
Last modified by pfurbacher 3 weeks ago
86Views
2Replies

Dropbox permissions error

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Last modified by 3 weeks ago
1324Views
9Replies
Last modified by dvmierlo 3 weeks ago
3037Views
21Replies
Posts
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Last modified by talmartin 13m ago
1Views
0Replies

Prevent top-level folder creation

Dropbox Staff Reply
Last modified by 2 hours ago
17Views
5Replies
Last modified by 4 hours ago
637Views
14Replies

Sending files with DropBox -link

Dropbox Staff Reply
Last modified by 15 hours ago
24Views
1Replies

How to unshare a file/folder in shared folder?

Dropbox Staff Reply Community Expert Reply
Last modified by 15 hours ago
29Views
2Replies

Sharing with non-contacts

Dropbox Staff Reply
Last modified by 19 hours ago
18Views
1Replies

Using HTML in invitations

Community Expert Reply
Last modified by AA_RON Friday
33Views
2Replies

Does a shared link change if the file is edited?

Dropbox Staff Reply Community Expert Reply
Last modified by Friday
71Views
5Replies
Last modified by Friday
33Views
1Replies
Last modified by Thursday
45Views
3Replies
Last modified by Thursday
25Views
2Replies
Last modified by Wednesday
31Views
1Replies
Last modified by Wednesday
36Views
3Replies
Last modified by Wednesday
35Views
2Replies
Last modified by Wednesday
38Views
3Replies
Last modified by Tuesday
21Views
1Replies
Last modified by Tuesday
24Views
1Replies

How to download files from the site onto a flash drive?

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Last modified by Tuesday
44Views
4Replies
Last modified by Tuesday
45Views
2Replies

Co-authoring feature

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Last modified by a week ago
38Views
3Replies

Access another person's Dropbox

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Last modified by a week ago
49Views
1Replies

Drop box menu

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Last modified by a week ago
46Views
4Replies

Ownership mistake

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Last modified by a week ago
50Views
2Replies
Last modified by a week ago
34Views
1Replies

Cannot download a file

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Last modified by a week ago
42Views
2Replies
Last modified by a week ago
46Views
4Replies
807Views
5Replies

Why cant customers download my shared files?

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Last modified by 2 weeks ago
191Views
14Replies

setting up dropbox business

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Last modified by 2 weeks ago
44Views
1Replies

Can't access folder since I need to join a team now?

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Last modified by 2 weeks ago
118Views
6Replies

Joining a shared folder

  1. Sign in to dropbox.com.
  2. Click Sharing.
  3. Click Add next to the shared folder you'd like to access.

Note: Shared folders take up space on each member’s account. To join a shared folder, you must have enough space available for all its files.

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Why can't I join a shared folder?

There are two main reasons why you wouldn’t be able to accept a shared folder invite:

  • The shared folder is larger than your total space quota.
    • For example, the shared folder is 5 GB but your account is 2 GB total.
  • The shared folder is less than your total space quota, but you do not have enough space available to accept it.
    • For example, the shared folder is 2 GB but you only have 1 GB of available space on your Dropbox.

Who can see my data?

Shared folders: Shared folders are available only to those you invite. Any changes made to the shared folder are synced to anyone else who joined the folder.

Shared links: Shared links can be seen by anyone with the link.

Personal folders: Only you can see unshared, personal folders.

Sharing and collaboration

Share some files, keep others private, and manage collaboration with Dropbox.

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