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but i can't find the document

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people email me documents but when i click on them it takes me to my drop box  but i can't find the document

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Re: but i can't find the document

Dropboxer
Hey @deena
 
If this is a shared folder, have you added it to your account? If you haven’t added it or this is a shared file, do you see it under your Sharing tab on the website by any chance?
 
More specifically, are you able to locate it by following the steps below:
 2. Click on the Files tab
 3. Go to the Sharing tab. 
 4. If it’s a shared folder that’s not added to your account, you should see it under the Folders section, and if it’s a shared file, you should locate it under the Files section
 
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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but i can't find the document
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