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someone I shared a folder with is being asked to pay

I have shared this file as "view only" to many people and it hasn't been an issue.  now someone is telling be dropbox is telling her she needs to sign up and pay to access the folder.  It makes no sense. she should be able to just download the files without an account.  Please help.  I don't know what to tell her. 

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Re: someone I shared a folder with is being asked to pay

It sounds like she is trying to press 'Add to Dropbox' rather viewing it online thats because the links do not require a Dropbox account.

 


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