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someone else adding to my shared files

i have a shared file with someone. I upgraded to more storage as she needs to send me many photos. She keeps saying my dropbox is d\full. 

 

Does she need to have the larger storage like I have?

1 Reply
Dropboxer

Re: someone else adding to my shared files

Hi there @jeff17!
 
Your Dropbox quota is calculated based on the total contents in your account, which includes shared folders. A Dropbox account can't sync more than its quota, including the space taken up by shared content. 
 
To find out how much space is available in your account, as well as how much space is being taken up by regular and shared content, just navigate to your Plan tab
 
Since every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.
 
If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder
 
If you'd like others to upload files to your account without impacting their quota, you can send a file request. That way, they can upload files from their account but also from their computer. File request.png
Finally, if the other user doesn’t have enough space in their account to upload their photos, they can earn space
 
I hope this helped. Let me know if you have any other questions!



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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