cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues updated. Learn more

default

no

Highlighted

someone else adding to my shared files

Level 2

i have a shared file with someone. I upgraded to more storage as she needs to send me many photos. She keeps saying my dropbox is d\full. 

 

Does she need to have the larger storage like I have?

1 Reply

Re: someone else adding to my shared files

Dropboxer
Hi there @jeff17!
 
Your Dropbox quota is calculated based on the total contents in your account, which includes shared folders. A Dropbox account can't sync more than its quota, including the space taken up by shared content. 
 
To find out how much space is available in your account, as well as how much space is being taken up by regular and shared content, just navigate to your Plan tab
 
Since every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.
 
If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder
 
If you'd like others to upload files to your account without impacting their quota, you can send a file request. That way, they can upload files from their account but also from their computer. File request.png
Finally, if the other user doesn’t have enough space in their account to upload their photos, they can earn space
 
I hope this helped. Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Sharing and Collaboration

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

someone else adding to my shared files
307 Views
1 Reply
0 Likes
Who's talking
Top contributors to this post