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Known issues - updated July 19th see more

your Public links have been temporarily suspended for generating excessive traffic.

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Level 1

your Public links have been temporarily suspended for generating excessive traffic.

ive shared the link with 1 friend, its a 4gb file, not sure if theyve downloaded it yet or not. but basically i clicked the link 6 times cause i wanted to make sure its working, i cancelled the download as soon as it started downloading. so there's no way it's over 20gb. this is just plain wrong. I HAVE NOT USED OVER 20GB.

i don't want to remove my warning cause then it'll probably happen again and i'll get banned for ages.

4 Replies
Super User II

Re: your Public links have been temporarily suspended for generating excessive traffic.

All you can do is remove the ban yourself (usually available in your account settings, and only available once), wait out the suspension (first time bandwidth related suspensions last 24-72 hours, with each subsequent suspension lasting longer) or upgrade to Pro to increase your daily bandwidth limit from 20GB to 200GB.


Level 1

Re: your Public links have been temporarily suspended for generating excessive traffic.

but i havent used over 20gb...

whatever hopefully it doesnt happen again, ive been using dropbox for years and this hasnt happened until now.

Super User II

Re: your Public links have been temporarily suspended for generating excessive traffic.

but i havent used over 20gb...

But you have - hence you are suspended. 

I dont know how the system works, but, its possible you clicking on the link has triggered a count of bandwidth even if it wasn't fully used. 


 


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Level 9

Re: your Public links have been temporarily suspended for generating excessive traffic.

Were you sharing a movie? What happens if your friend shares the same file with other friends? Once you share a link you don't know how far it spreads... You may not have downloaded 20GB yourself, but it is very easy to have it shared multiple times. 

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