cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding Microsoft Office Online to Connected Apps

Adding Microsoft Office Online to Connected Apps

Tory2
Explorer | Level 3
Go to solution

How do I add Microsoft Office Online to my connected apps to dropbox so that I can open dropbox files with Microsoft Office Online? Do I need a business account do access this feature?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.

View solution in original post

10 Replies 10

Not applicable
Go to solution

This is available to all accounts. Here are some quick steps:

  • Go ahead and make sure you are logged into your Office 365 account. 
  • Go to dropbox.com and click to open a Word, Excel, or PowerPoint document.
  • In the top-right, click Open With, and then click the appropriate Office app.

Screenshot 2019-04-07 11.56.33.png

  • You will then be prompted to Allow the connection.

Screenshot 2019-04-07 11.56.42.png

You are now connect. You can then go into Settings > Connected apps to verify. 

Screenshot 2019-04-07 11.57.25.png

Tory2
Explorer | Level 3
Go to solution

Hello Gregoc,

Thank you for replying! The problem is that no Microsoft Office Online apps appear as options when I click "Open with" even when I am logged into my Dropbox account and Office 365 Account. My options are:

Send for signature

Adobe Sign

DocuSign

Hello Sign

Send Fax

HelloFax

Download

Download

Nowhere does it say

Edit

Microsoft Word Online (or other app)

Not applicable
Go to solution
What happens when you click “Microsoft Word Online” under Edit?

Tory2
Explorer | Level 3
Go to solution

When I click "Open with" for a Word doc in dropbox, there is no "Edit" section and no “Microsoft Word Online” option. 

 

However, I just discovered that I can go to an Excel file in dropbox and "Open with" "Microsoft Excel Online"!

Not applicable
Go to solution
I guess I misunderstood the list you sent, that is why I asked my previous question.

Now that Excel is working, do you have that option with Word?

Tory2
Explorer | Level 3
Go to solution

No, that's the strange thing. I don't have that option with Word even now that Excel is working.

Not applicable
Go to solution
Have you tried different Word docs to make sure it isn’t that one doc?

Tory2
Explorer | Level 3
Go to solution

I have not, but was wondering the same thing. I'll try that next, thanks!

Rich
Super User II
Go to solution

Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Tory2 Explorer | Level 3
  • User avatar
    Rich Super User II
  • User avatar
    anonymous Not applicable
What do Dropbox user levels mean?