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Help first time user

Help first time user

McSix
Explorer | Level 3
Go to solution
I purchased a dropbox folder from someone on snapchat and was wondering how it works. They asked for my email and I gave it but am I supposed to receive an email with the link or am I supposed to find that info on dropbox?

This is my first time using dropbox. I read online that they can use my email to add me as a member to there share group but if that's so how do I access that?
Thanks
1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey everyone!

 

If someone invites you to become a member of a shared folder, you can either accept the folder from the email invitation, or by going to the Shared tab in your account and clicking on the "Add" button next to the folder.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

tarn23
Explorer | Level 4
Go to solution

If you have registered Dropbox under your email address, log in. Then you can see the shared folder in your dropbox account.

McSix
Explorer | Level 3
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I have logged in but I cant find nothing here.

tarn23
Explorer | Level 4
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- Is your email which is registered in Dropbox the same as the email you give them to grant access to the folder?

- Have you check the "Files" section so see any shared folder ?

- Lastly, usually if someone shares a folder to your Dropbox account, there would be an official email from Dropbox to notify you about the action.

McSix
Explorer | Level 3
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Yes the email registered is the one I gave them. I've looked in the folder section and nothing. But also no email for it

Mark
Super User II
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You need to contact them again then and ask them to resend it. Without them doing that you cannot access it. 

Theres no way to 'search' for shares to join etc. 


 


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Hannah
Dropbox Staff
Go to solution

Hey everyone!

 

If someone invites you to become a member of a shared folder, you can either accept the folder from the email invitation, or by going to the Shared tab in your account and clicking on the "Add" button next to the folder.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    Mark Super User II
  • User avatar
    McSix Explorer | Level 3
  • User avatar
    tarn23 Explorer | Level 4
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