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I have an issue with shared links on mobile devices. Any ideas?

Level 2

Hi! I'm having trouble with viewing shared links on my phone. The links work perfectly fine on a computer. But when I try to access the shared link on my phone, it redirects me to another page, and when I click on that link, it asks me to download the Dropbox app. If I click on that same link within that same document on my computer, even when I'm not signed into Dropbox, it works. I've had several other people try to access the link through their phone, and it's not working. Any suggestions?

1 Reply

Re: Link

Super User II

What type of file is it?


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I have an issue with shared links on mobile devices. Any ideas?
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