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Is there a way to find the message I sent when I originally shared a file? I need it as proof.

Level 2

Greetings,

I shared an important file with somebody on 3rd June, he claims he did not get an automated sharing email for that, but he later got a reminder email on 6th June, however he claims this was by then too late and he disputes that I originally shared it on the 3rd.

How can I prove I shared the file to him on the 3rd - is there a way to see the sharing emails that were sent out, or how otherwise can I prove this ?

Thanks.

PitBullCH

3 Replies

Re: Is there a way to find the message I sent when I originally shared a file? I need it as proof.

Dropboxer

Hey there @PitBullCH  - sorry to hear about this.

As there isn't a way to track this from your end, you'll need to ask them to search for the original email when you initially shared the file with them.

As such emails might get caught by spam filters, I'd suggest having them go through their email's spam folder or search for emails in general from "no-reply@dropbox.com".

Let me know what you, or better yet, they find, and we'll take it from there.

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is there a way to find the message I sent when I originally shared a file? I need it as proof.

Level 2

Thanks for the reply.

However the whole point is he claims he does not have the original email and never received it.

I'm actually surprised it is not possible from Dropbox end to check if/when such a "sharing email" was sent - seems to be a major omission for something being increasingly aimed at the corporate market. This really needs to be added.

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Re: Is there a way to find the message I sent when I originally shared a file? I need it as proof.

Dropboxer

Thanks for the feedback @PitBullCH - I'll make sure to pass your comments on to our product team.

In the meantime, you can contact our Support team and see if they can help with your account specific inquiry through the following page: https://www.dropbox.com/support

Let me know if there's anything else I can assist with from my end. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Is there a way to find the message I sent when I originally shared a file? I need it as proof.
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