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Open file with Dropbox apps from other apps in iPhones

Level 4
Hi does anyone know why when I share a file from other apps to Dropbox (or open with Dropbox) in my iphone, I need to specify an email address to share with and then click on ‘Post’ in order to copy it into the specific Dropbox folder? I thought the file supposed to open directly in Dropbox. Has anyone experience this before? Thanks!
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Re: Open file with Dropbox apps from other apps in iPhones

Dropboxer

Hey there @ssppty  - how are you today?

As I wasn't able to reproduce from my end, could you forward me a screenshot of the problem at hand along with the exact steps you take to do this?

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Open file with Dropbox apps from other apps in iPhones

Dropboxer

Scratch that @ssppty  - I think I know what's happening now.

You seem to be tapping on the Dropbox icon when trying to do this and it's actually expected to prompt you to add an email address as this is the way to share files.

If you'd like to simply import the said files to our mobile app, please find the "Save to Dropbox" button on the bottom row. Tap on that and you should find that this works properly without having to input an email address as it will ask you to designate the location for the file to be saved in.

I hope this helps and please keep me posted on your findings!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Open file with Dropbox apps from other apps in iPhones

Level 4
Hi Walter, noted and issue resolved. Thanks for your advice!
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Open file with Dropbox apps from other apps in iPhones
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