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Table borders and bookmarks made in Word don't work on the web

Level 3

I created a WORD document that has a table with borders showing. The borders do not appear when viewed on the web. Bookmarks in the document also do not work. How can I fix this?

6 Replies

Re: Table borders and bookmarks made in Word don't work on the web

Dropboxer

Hey there @neiljacobson - sorry to hear that!

Is it only one file that's showing this issue or more? 

Could you please share a screenshot of what it looks like when you open this file locally on your computer and one of what it looks like when you upload (and preview) it via the web to get a better understanding of the matter at hand?  

By the way, do you notice the same on other browsers

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Table borders and bookmarks made in Word don't work on the web

Level 3

Thank you for your assistance. Here are the links to the screenshots;

 On Firefox and Chrome

In Openoffice Writer

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Re: Table borders and bookmarks made in Word don't work on the web

Dropboxer

Thanks for the swift reply @neiljacobson - I've reached out with some additional questions via email (thus creating a ticket for you under ID: 8709424) so we can have a further look into this.

When you get the chance, check your inbox for my message and we'll take it from there.

Cheers!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Table borders and bookmarks made in Word don't work on the web

Level 3

This problem is still happening? Any ideas?

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Re: Table borders and bookmarks made in Word don't work on the web

Dropboxer

Thanks for the nudge here @neiljacobson  - I've passed your comments on to your existing ticket so as to have all the relevant info under the same email chain.

If there's anything else I can do from end to help, don't hesitate to let me know; I'll be happy to follow up.

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Table borders and bookmarks made in Word don't work on the web

Dropboxer

Hey there @neiljacobson - I looked this up internally and all I can say at this point is that our engineers are aware of the problem and are working on a solution.

Once there's a resolution on the matter, you'll receive an update to your existing ticket.

I hope this helps to some extent Neil. Have a great weekend and thanks for your patience so far. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Table borders and bookmarks made in Word don't work on the web
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