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How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Level 4

How do I prevent Dropbox using so much memory on my computer?

I already use SmarSync.

 

5 Replies

Re: How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Dropboxer
Dropboxer
Hi there, if you’re using Smart Sync, and your files are online-only, then they shouldn’t be taking up any space on your device.
 
Could you let us know more about this matter with a screenshot showing the space on your computer and why you believe it’s affecting it? Thanks!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Level 4

I meant RAM. Dropbox is usung a lot if RAM- about 350 MB and my computer runs very slow, and is difficult to use. Dropbox uses 5 or 6 times more RAM than any ither program, even after using SmartSync on mist if my files.

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Re: How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Dropboxer
Dropboxer
Thanks for the clarification. Since RAM and CPU usage are closely related, could you check out the possible symptoms of the excessive RAM amounts in this article.
 
Let us know how it goes!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Level 2

Jay, that page goes to a 4xx Page. 

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Re: How do I prevent Dropbox using so much memory on my computer? I already use SmartSync

Dropboxer
Dropboxer

Thanks @tequejas, I’ve amended it now, we’ve recently changed the domain for the Help Center, so the link should point to the correct location.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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How do I prevent Dropbox using so much memory on my computer? I already use SmartSync
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