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I got an email about 25 GB of free space but I don't have it?

Level 2

I got an email saying I would get 25 GB of space free for a year. When I login I still don't have the space and don't know how to get it

3 Replies

Re: 25 GB free for one year?

Super User II

What instructions were in the email, and did you follow them all? Was this a promotion from a hardware purchase (Dell, Lenovo, Acer, HP, etc.)?

Have you completed the Get Started steps? These are often required before bonus space is awarded.

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Re: 25 GB free for one year?

Level 2

I have a simmilar issue: I bougt a Lenovo with a software (Lenovo Vantage) it sais that I could "Sing In" or "Log In" and i would get 30Gb free for a year. I allready used DropBox so I sign in and it shows a message that is supposed to star dowloading it but never passes 1%. In my current DropBox I get a notification with a code to complete the signing in, but I have never got to that part.

Thanks for your help!

 

lenovocaptura.PNG

 

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Re: 25 GB free for one year?

Level 2

@GloritoSanExact same thing just happened to me, did you find a solution already?

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I got an email about 25 GB of free space but I don't have it?
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