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I have a question about the location of the servers our data is held. Any ideas?

Level 2

Hi how do we find out the current physical location of the servers where our business data is held?  I need to create a due diligence document.



2 Replies

Re: Server location

Super User II

You'll need to contact Support directly for an official answer, but I believe that unless you've specifically requested a EU server (and have an account that qualifies for it), your data will be on US servers.


Re: Server location

Hey Kim (Kimb1), I’m quickly pinging you back since we can only proceed with account-specific matters via our Official Support channel (we’ll need to have direct access to your account internally in order to answer such sensitive requests), just to let you know that I’ve reached out to you on my end, as I couldn’t locate an open support request.  
Whenever you have some spare time, please have a look at your inbox for my message & I’ll make sure to promptly follow-up with you asap. Thanks again for checking in with us on the Forum & I’ll be awaiting your next reply! 


Community Moderator @ Dropbox


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I have a question about the location of the servers our data is held. Any ideas?
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