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Not free space in basic account

Level 2

My dropbox account show I have used 88,7% of 15,4 Gb. But I just can see 6 Gb in files. Where are the rest of the space?

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Re: Not free space in basic account

Could it be that you’re part of a shared folder? Can you please check how much space is being taken up by regular/shared content by navigating to your Plan tab?
If none of these come up with any findings, could you please send me a screenshot (excluding personal info) of where you’re seeing this usage as reported?
Let me know what you find! grinning face with smiling eyes

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Not free space in basic account
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