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Using an external drive with Dropbox

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I am receiving an error that says: destination drive is incompatible with dropbox. I have 4 other computers in our office that have identical external hard drives. How can this issue be fixed?

2 Replies

Re: destination drive is incompatible with dropbox

Super User II

Hi

 

Have you checked its formatted to the right formats? 

 

https://www.dropbox.com/help/desktop-web/system-requirements


 


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Re: destination drive is incompatible with dropbox

Dropboxer
Dropboxer
HI Teresa, are you using a Mac or Windows? What is the name, or drive location, of the external drive as it appears on your device?

The desktop app won’t allow you to place the Dropbox folder in a location for removable media. This means, memory cards, SD cards, even floppy drives. It’s possible that the external storage is detected as one of these.

Let me know more so we can assist!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Using an external drive with Dropbox
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