Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
Hey @Vox,
Welcome aboard, I have moved your post here
I'm afraid that if your account is above your storage limitations, you can't dismiss this notification.
On the other hand, if your account is well below your quota, then reinstalling the latest stable version of the Dropbox application will probably help you resolve that.
Apologies for any inconvenience this may cause.
Warm regards,
JaneA
Jane
Community Moderator @ Dropbox
dropbox.com/support
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On both my desktop and a fresh install of the app on my new laptop are telling me that I've no space left in my dropbox account. both machines have well in excess of 100GB locally available on the drive with the local dropbox files.
If i log into the dropbox site and visit my account settings i can see:
Space (Dropbox Basic)
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Hi Sanchez, yes they are both linked to the same Dropbox account. My android phone is also linked to this account and this doesn't alert me to any space problems. I only have one dropox account.
I've followed your advice and raised a support ticket.
Many thanks
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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I'm on Windows 10 and I'm getting a Traytip in the lower right hand corner of my screen that says my Dropbox is full. However, it's not, I'm only using 60% of the space available. I've confirmed this using the Dropbox settings menu, and also confirmed it looking at the web interface under account settings. The Traytip message is inaccurate and annoying, and pops up randomly throughout the day.
Here are some screenshots that show exactly what I'm seeing.
http://imgur.com/a/s3cuL
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Hey @camerb,
Thanks for getting in touch on the Dropbox Community!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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As it says, I keep getting the "Dropbox is full" notification, but it's false. My settings screen says:
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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