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After a long time I accessed my Dropbox and all space I had earned was gone

After a long time I accessed my Dropbox and all space I had earned was gone

trilok31bhuraita
New member | Level 2

i accesses my Dropbox after a long time and when I'm in no files were there and, all space i earned by referral also gone. how can i get back my space that i earned by refrals 

1 Reply 1

Walter
Dropbox Staff

Hey there @trilok31bhuraita, thanks for using Dropbox and welcome to our Community!
 

Are you 100% sure that you logged into the correct account?

 

May I ask how long has it been since you last accessed the account? Do you see any signs of your missing files in the events page

 

When it comes your account's quota and the space you had earned through referrals, do you see any signs of them in your plan tab?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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