Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Hi!
My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox. How can I clear up this space?
Thanks for your help!
@jenfrentz wrote:
My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox. How can I clear up this space?
You likely enabled the Backup feature without realizing it. Check your Backups page.
Thanks for your quick reply. When I go to backups it looks like this:
It won't let me delete the mac one. When I click on it I get the following "let's get started" prompt further proving (in my mind) that I don't have the Mac back up initialized.
So I'm not sure how to delete it if it's not there to begin with. Thoughts?
Thanks again!
Hey @jenfrentz, thanks for reaching out to us.
Is it possible that it was an external drive that you backed up to your Dropbox instead?
What do you see in your backups page?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!