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Backups are taking up my space, but I didn't back up any devices

Backups are taking up my space, but I didn't back up any devices

jenfrentz
New member | Level 2

Hi!


My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox.  How can I clear up this space?  

 

Thanks for your help!

3 Replies 3

Rich
Super User II

@jenfrentz wrote:

My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox.  How can I clear up this space?  


You likely enabled the Backup feature without realizing it. Check your Backups page.

jenfrentz
New member | Level 2

Thanks for your quick reply.  When I go to backups it looks like this:Screenshot 2024-08-02 at 12.16.54 PM.png

 

It won't let me delete the mac one.  When I click on it I get the following "let's get started" prompt further proving (in my mind) that I don't have the Mac back up initialized.  

 

 

Screenshot 2024-08-02 at 12.17.06 PM.png

So I'm not sure how to delete it if it's not there to begin with.  Thoughts?

 

Thanks again!

 

Hannah
Dropbox Staff

Hey @jenfrentz, thanks for reaching out to us.

 

Is it possible that it was an external drive that you backed up to your Dropbox instead?

 

What do you see in your backups page?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    jenfrentz New member | Level 2
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    Rich Super User II
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