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Business account

Business account

ArnonK
Explorer | Level 3

My company has an account with 2 TB of storage.

 

It invited me into a folder, but my settings show I have 2 GB of storage, of which I've already used 1.8 GB. In other words, it's not only not showing all the company's storage, but it means that if I add much more, I'll soon run out of storage.

 

What's wrong with this picture?

1 Accepted Solution

Accepted Solutions

Re: Business account

Mark
Super User II

Hi @ArnonK 

There isnt anything wrong with that I'm afraid - that is how Dropbox works. The company account has 2TB of storage. You do not. If you need to access files then you need enough free quota on your account to do so - either by getting more free space or upgrading. 

 

Or, your company needs to buy a Business Plan and put you on it and pay said licence fee for that.


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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View solution in original post

1 Reply 1

Re: Business account

Mark
Super User II

Hi @ArnonK 

There isnt anything wrong with that I'm afraid - that is how Dropbox works. The company account has 2TB of storage. You do not. If you need to access files then you need enough free quota on your account to do so - either by getting more free space or upgrading. 

 

Or, your company needs to buy a Business Plan and put you on it and pay said licence fee for that.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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