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Can not empty Dropbox. It remains full.

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Can not empty Dropbox. It remains full.

Ngan Pham
New member | Level 2
‎01-18-2023 05:02 PM

hi team

I have a issue that i cant emty my dropbox.

I deleted all file/folder i can see. But it still full

My account : [removed per the Dropbox Community Guidelines]

pls help me check.

thanks

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Megan
Dropbox Staff
‎01-18-2023 10:16 PM

Hi @Ngan Pham, I hope you're doing well!

 

Could you check your account's plan page, and let me know what it reports there?

 

Do you have any Backups enabled?

 

Let me know more! 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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