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Can't find my backup files

Can't find my backup files

RT9
New member | Level 2

I uninstalled Dropbox and then reinstalled it. Now I can't find the files that I backed up initially. When I try to add "Documents'" in change folders, it doesn't let me, probably because I already backed up my files from "Documents" folder before the uninstall. Where is my backed up "Documents" folder? Thanks

3 Replies 3

Mark
Super User II

Have you had a look at https://help.dropbox.com/delete-restore ?


 


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RT9
New member | Level 2

Didn't work. Can someone provide more input? I was accessing my backup files on www[dot]dropbox[dot]com[forward slash]backup[forward slash]all. Now I don't see it there. Thanks for your help in advance.

Nancy
Dropbox Staff

Hi @RT9, hope it’s OK to jump in. 

 

Do you mean that you don’t see any files here either? 

 

Have you tried your Events page to see if there are any signs of your missing content?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    RT9 New member | Level 2
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    Mark Super User II
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