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Can you check my account usage? / 사용용량 확인 요청

Can you check my account usage? / 사용용량 확인 요청

Lee Chunseon
New member | Level 2

실제 사용량이 192MB인데

2.0GB가 넘는다는 메시지가 계속 나오나요?

불필요한 (40일전에 삭제한 파일은 이미 완전 영구삭제된으로 나오는데요?

회신 해주시면 좋겠습니다.

1 Reply 1

Hannah
Dropbox Staff

안녕하세요 @Lee Chunseon, 저희 커뮤니티를 찾아주셔서 감사합니다.

 

공간을 차지하는 공유 폴더가 있을 가능성이 있습니까?

 

아니면 활성화된 백업 기능이 있습니까? 백업 페이지에 파일이 있습니까?

 

무엇을 찾았는지 알려주세요.

 

--------

 

Hey @Lee Chunseon, thanks for reaching out to our Community.

 

Is it possible that you have any shared folders that might be taking up your space?

 

Or perhaps your enabled out backup feature? Do you see any files in your backups page?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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