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Dropbox Basic Quota Warnings - Not Taking Bonus Space Into Consideration

Dropbox Basic Quota Warnings - Not Taking Bonus Space Into Consideration

PJRob
Explorer | Level 4

I guess it's a bug really..  be nice if this could be passed to devs.

 

As subject header - I accumulated bonus space years ago but I'm receiving notifications about running out of space due to >2GB usage.  I know I can switch off the warnings, but it shouldn't be giving false warnings.

3 Replies 3

Rich
Super User II

@PJRob wrote:

I accumulated bonus space years ago but I'm receiving notifications about running out of space due to >2GB usage.


What does your Plan page show for your usage and total space. Provide a screenshot if you can, being sure to mask any private information.

PJRob
Explorer | Level 4

Hi Rich

 

As requested.

 

PJRob_0-1677400284422.png

 

Megan
Dropbox Staff

Hi @PJRob, thanks for posting here! 

 

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

 

I'll forward your feedback to the appropriate areas so we can continue to improve.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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    PJRob Explorer | Level 4
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    Rich Super User II
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