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Dropbox Storage Not Representing Current State

Dropbox Storage Not Representing Current State

AMajury
New member | Level 2

Hi,

 

Found out that the 'PC' (Mac in my case) was taking over 4.5GB, despite being on the same physical laptop, I had to unlink the device, and believe I have deleted the backup, nothing is now showing on that backup URLs, but my account is still showing that I am using over 5GB when it should now be less than 0.5GB. 

 

How can I resolve this?

3 Replies 3

Hannah
Dropbox Staff

Hey @AMajury, thanks for bringing this to our attention.

 

Can we send you an email, so we look further into this?

 

Let me know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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AMajury
New member | Level 2

Yes please e-mail me

Hannah
Dropbox Staff

Not a problem, @AMajury, I just sent you an email, so we can continue there.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    AMajury New member | Level 2
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