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Dropbox folder on Mac is 7gb. Yet only contains files 850mb of files!!! What is going on?

Dropbox folder on Mac is 7gb. Yet only contains files 850mb of files!!! What is going on?

VexxAngel
Explorer | Level 4
Go to solution

Also on the web version, all my shared files say "Not enough space to access folder", yet I'm not over my limit and all my files and shared folders are way below 7gb.

Something borked.

Does my Dropbox have invisible files?

Thanks for any help!

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @VexxAngel, thanks for bringing this to our attention.

 

Is it possible you have a backup running on your account, which can be found on this page?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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2 Replies 2

Jay
Dropbox Staff
Go to solution

Hi @VexxAngel, thanks for bringing this to our attention.

 

Is it possible you have a backup running on your account, which can be found on this page?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

VexxAngel
Explorer | Level 4
Go to solution

I do! And it's massive. How weird that it doesn't appear in my folder. So many files I thought I'd lost.

 

Thank you so much for quickly solving that issue!

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    VexxAngel Explorer | Level 4
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    Jay Dropbox Staff
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