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Dropbox not syncing on Mac Desktop App

Dropbox not syncing on Mac Desktop App

mpeebles
New member | Level 2
Go to solution

 Dropbox says only 1 GB full, but says I'm using 3.18 GB of 2 GB when I look in my account on DropBox online. Where is the extra used space coming from? How do I get my drop box to sync on my Mac Desktop App? Please help, thanks!

M.Peebles

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hi @mpeebles, let's jump right into this! 

 

Do you have enough space on your device, in order for the content to sync to your Mac? 

 

Also, is it possible, that you've enabled our Backup feature, by any chance?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

2 Replies 2

Megan
Dropbox Staff
Go to solution

Hi @mpeebles, let's jump right into this! 

 

Do you have enough space on your device, in order for the content to sync to your Mac? 

 

Also, is it possible, that you've enabled our Backup feature, by any chance?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

mpeebles
New member | Level 2
Go to solution

Yes I had the Backup setting on so Dropbox was full with all the contents of my computer, when I only wanted it to sync a few folders. I fixed it and its working all good now, thank you so much!!

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    mpeebles New member | Level 2
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    Megan Dropbox Staff
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