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Dropbox shows storage full even though there is only one folder of size 4Mb

Dropbox shows storage full even though there is only one folder of size 4Mb

Celtykol
New member | Level 2

I made a Dropbox account and uploaded a folder of size 4 Mb, but Dropbox suddenly says my storage is whole. However, there are no other files or folders... How to solve this problem?

1 Reply 1

Jay
Dropbox Staff

Hi @Celtykol, thanks for bringing this to our attention.

 

Could you check to see if you have any Dropbox Backup enabled on your account?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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