Re: Files showing in dropbox that I did not put there

Mike Florida · ‎09-25-2022

I am getting a dropbox message saying my dropbox is almost full, but when I look at the actual files I have loaded to dropbox it totals about 350meg. However, when I look at the activity on my account it shows several files added about 21 days ago that I did not put in my dropbox, and I don't know what they are or who put them there. They show to be on some external drive that I have no access to. I cannot delete them, view them, or do anything with them. I think they might be filling up my dropbox. How can I get rid of them?

Rich · ‎09-25-2022

@Mike Florida wrote:

They show to be on some external drive that I have no access to. I cannot delete them, view them, or do anything with them.

Sounds like you backed up an external drive. Check your Backups page.

View solution in original post

Rich · ‎09-25-2022

@Mike Florida wrote:

They show to be on some external drive that I have no access to. I cannot delete them, view them, or do anything with them.

Sounds like you backed up an external drive. Check your Backups page.

Mark · ‎09-25-2022

Sounds like you've accidentally set up Dropbox Backup.

www.dropbox.com/backups.

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Mike Florida · ‎09-25-2022

Thanks Rich. I don't know how I did that, but I do see an External Drive folder when I click on the link you sent me. Can I just delete that?

Jay · ‎09-26-2022

Hi @Mike Florida, you can follow these steps to disable your external drive backup.

If you need any further assistance, please let me know!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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