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Files won't sync

Files won't sync

Roger B.30
Collaborator | Level 9
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I have a lot of files I can access through the website but not through the desktop app. How do I force the files to sync to my device?

1 Accepted Solution

Accepted Solutions

Roger B.30
Collaborator | Level 9
Go to solution

I finally used the "nuclear option"; I uninstalled Dropbox, rebooted and reinstalled Dropbox. All seems well at the moment; there may have been something wrong with my copy of Dropbox, since the new installation seems to work. You can close this case for now.

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2 Replies 2

Mark
Super User II
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They should automatically be there as long as Dropbox is running.

 

If you mouse over the Dropbox icon on the status bar does it give any errors?


 


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Roger B.30
Collaborator | Level 9
Go to solution

I finally used the "nuclear option"; I uninstalled Dropbox, rebooted and reinstalled Dropbox. All seems well at the moment; there may have been something wrong with my copy of Dropbox, since the new installation seems to work. You can close this case for now.

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    Roger B.30 Collaborator | Level 9
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    Mark Super User II
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