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Freeing up more space

Freeing up more space

mfell
Explorer | Level 4

I deleted every single file and folder from my drop box to open up more space for a new file. After I select "upload" it says I do not have any space left.

The folder I want to upload has 90 LESS files than everything I deleted. Why wont dropbox let me upload this folder?

3 Replies 3

Jay
Dropbox Staff

Hi @mfell, thanks for bringing this to our attention.

 

Could you check the breakdown of your quota according to this page?

 

Do you have any files in shared folders or in a backup?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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mfell
Explorer | Level 4

Cant create more room for downloads even though I've deleted all my folders

Hannah
Dropbox Staff

Hey @mfell, I moved this post under your previous one, since they seem to be about the same issue.

 

Have you looked into what Jay suggested above?

 

Do you have any shared folders or backed up files that might be taking up your space?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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Top contributors to this post

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    Hannah Dropbox Staff
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    mfell Explorer | Level 4
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    Jay Dropbox Staff
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