How 7 TB of Space Was Exhausted?

[dirilistaki]

Hi, my dropbox space is 7TB. It gives a warning that your domain is full for 2 days and does not allow any installation. The total file size in it is 80 GB. Why am I getting such an error? Can you help me?

[Rich]

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@dirilistaki wrote:

Hi, my dropbox space is 7TB. It gives a warning that your domain is full for 2 days and does not allow any installation. The total file size in it is 80 GB.

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Are you sure the message says your account is full, and that it's not referring to the space available on your local hard drive? Can you take a screenshot of the error?

[dirilistaki]

[Jay]

Hi @dirilistaki, it seems like you're on a Dropbox Basic plan with a lot of extra quota. 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

[Rich]

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@Jay wrote:

Hi @dirilistaki, it seems like you're on a Dropbox Basic plan with a lot of extra quota. 

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Your second screenshot also shows that you cancelled your subscription. Is that not the case?