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How to access shared link with storage full

How to access shared link with storage full

JS1997
New member | Level 2
Access shared link with storage full
3 Replies 3

Hannah
Dropbox Staff

Hey @ JS1997, thanks for joining our Community.

 

Can you let us know a bit more about the issue you're having?

 

You shouldn't be having a problem accessing shared links, even if your Dropbox space is full.

 

Are you getting some kind of error message?

 

Any additional info, would be really helpful.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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JS1997
New member | Level 2
My boss invited me to make edit to a file, so I click on the link and added it to dropbox; but cannot access the file. It mentioned that i need more storage

Hannah
Dropbox Staff

Thanks for clarifying, @ JS1997!

 

A shared folder with edit permissions will take up space in your own account as well, so if you don't have enough, you won't be able to add it to your account.

 

If they need to send you the folder, without it taking up space on your account, they'll need to send you a "view-only" link instead.

 

And if you need to upload files to their account, they'll need to send you a file request.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Hannah Dropbox Staff
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    JS1997 New member | Level 2
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