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How to search a file/folder with the name containing a hyphen ("-")?

How to search a file/folder with the name containing a hyphen ("-")?

Herman T.1
Explorer | Level 3

I found that Dropbox treats hyphens as spaces when searching for a file/folder. So if I have a file named "a-b-c", it cannot be easily found because Dropbox treats the query as "a b c", which reveals results containing "a" or "b" or "c".

5 Replies 5

Re: How to search a file/folder with the name containing a hyphen ("-")?

Hannah
Dropboxer
Hey @Herman T.1, thanks for bringing this to our attention.

Can you just clarify if you're using the search function on our website or the mobile app?

And say you search for file 'a-b-c', using the hyphens, while searching. Does the desired file/folder not come up at all in the results?

If you're on the website, please try from a different browser or an incognito/private browsing window, to see if there's a difference.

Let me know how it goes.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: How to search a file/folder with the name containing a hyphen ("-")?

Herman T.1
Explorer | Level 3
It happens to both Google Chrome and the Dropbox android app. This is not any browser issues. Depending on how many files/folders matching the result, it may or may not come up on the result.

Re: How to search a file/folder with the name containing a hyphen ("-")?

Hannah
Dropboxer
I see, thanks for the update here, Herman!

May I actually reach out to you via email, so we can look into this a bit more closely?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: How to search a file/folder with the name containing a hyphen ("-")?

Herman T.1
Explorer | Level 3

sure

Re: How to search a file/folder with the name containing a hyphen ("-")?

Hannah
Dropboxer
Perfect, I just sent you an email, so make sure to check your inbox, Herman. 

Have a great day!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropboxer
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    Herman T.1 Explorer | Level 3
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