I can't redeem my promotional space
Hi @sumitks
Have you completed the www.dropbox.com/gs page as required?
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Hey @sumitks!
Just to rule out any other possibility, can you clarify whether you have a second Dropbox account?
If you go here, do you see the same email address as the one showing on your desktop app?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hey @sumitks, sorry to hear you're having issues with this.
Would it be OK if we reached out via email to have a further look into this matter?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Sure thing @sumitks - you've got 
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join
Top contributors to this post
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