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I deleted my files, but it still looks like it has 1.2 GB used

I deleted my files, but it still looks like it has 1.2 GB used

Hemendra Sharma
Explorer | Level 3

Sir I want to clear total space from my account. I want to reset the account and upload new files. I already have deleted all files but the space is 800 mb free only, I don't know where is used 1.2 gb space.  Please help to reset my account.

My name is Hemendra Sharma

Email- [removed]

Contact- [removed]

 

[personal info removed per the Dropbox Community Guidelines]

3 Replies 3

Hannah
Dropbox Staff

Hey @Hemendra Sharma, thanks for reaching out to our Community.

 

Can you please check your backups page, to see if you have any backups taking up your space?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Hemendra Sharma
Explorer | Level 3

Yes I have a backup of 1.2 GB. How can i Delete that. 

Hannah
Dropbox Staff

Hey Hemendra, can you try to disable the backup feature, to see if that helps?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Hannah Dropbox Staff
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    Hemendra Sharma Explorer | Level 3
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