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Re: memory

I deleted personal and shared files but my account still reports to be full

teo1678
Explorer | Level 4
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I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@teo1678 wrote:

I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?


Check your Backups page to see if you have any backups taking up space. If you don't, then wait a few hours for Dropbox to recalculate your space.

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2 Replies 2

Rich
Super User II
Go to solution

@teo1678 wrote:

I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?


Check your Backups page to see if you have any backups taking up space. If you don't, then wait a few hours for Dropbox to recalculate your space.

teo1678
Explorer | Level 4
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problem solved, thanks

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