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I installed Dropbox on my second computer and my used Dropbox space doubled

I installed Dropbox on my second computer and my used Dropbox space doubled

RyanH1
Explorer | Level 3
Go to solution

I have Dropbox Basic, connected to just one device. There was 1.3 GB of space used in my Dropbox account.

 

I got a new computer, installed Dropbox there. Now there is 2.6 GB of space used in my Dropbox account, and Dropbox is telling me I'm out of space (since I only have 2GB available). 

 

I can see backups of both "PC" and "PC (2)" on Dropbox online. Using selective sync, I have chosen for Dropbox NOT to store the "PC" folder on my second computer. 

 

I don't understand why this is happening, because the files that got copied into the "PC (2)" folder on my second computer are literally the same ones from "PC". I don't know why my used storage space has doubled. This seems like an easy thing to fix/turn off, but I've searched and haven't found anything.

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey @RyanH1, welcome aboard the Dropbox Community.

 

It sounds like you've enabled the backup feature on your computers. This will add and backup your desktop files to Dropbox, thus take up your space.

 

If you want, you can disable this feature and move your files back to their original locations.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Hannah
Dropbox Staff
Go to solution

Hey @RyanH1, welcome aboard the Dropbox Community.

 

It sounds like you've enabled the backup feature on your computers. This will add and backup your desktop files to Dropbox, thus take up your space.

 

If you want, you can disable this feature and move your files back to their original locations.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

RyanH1
Explorer | Level 3
Go to solution

This worked perfectly. Thanks for the help, Hannah. I'm not sure how I missed this difference, but I'll know for next time.

Hannah
Dropbox Staff
Go to solution

That's great, Ryan! Glad to hear it!

 

If you need anything else, make sure to give us a shout.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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