I'm out of space even after deleting some large files - what can I do?

bmende888 · ‎01-16-2023

I have run out of space so I deleted some large files. I still cannot upload, it still says out of space. How can make more space without upgrading? Great thanks for any help!

Mark · ‎01-16-2023

Delete more is the simple answer I'm afraid.

You'll see that message of quota regardless of how over you are. So if you 5gb over and delete 4.9gb of files you'll still see the same message.

One other thing to check is www.dropbox.com/backups

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

bmende888 · ‎01-18-2023

no upload after deleting files

Hannah · ‎01-18-2023

Hey @bmende888, thanks for reaching out!

Keep in mind that shared folders also take up space in your account, if you have any.

But you can see how you can earn some extra space in this article.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

I'm out of space even after deleting some large files - what can I do?

I'm out of space even after deleting some large files - what can I do?

Top contributors to this post