cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with Drop Box Storage

Issue with Drop Box Storage

aurora814
New member | Level 2

I'm having an issue with the storage of my drop box account. I've been receiving a notification on my drop box account that the storage space is full despite the fact that there don't appear to be many files on my account. In addition, I am unable to see what specific files are taking up the majority of the storage space. Any help regarding these issues would be greatly appreciated. Thanks! 

1 Reply 1

Jay
Dropbox Staff

Hi @aurora814, thanks for bringing this to our attention.

 

Could you try using these steps to calculate the size of folders on your account, in order to see which files or folders are taking up a lot of space?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?