Issues with subscription

[kevinmfconrey]

I’m paying for 2000gb but it says I only have 2gb of space

[Rich · Accepted solution]

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@kevinmfconrey wrote:
I’m paying for 2000gb but it says I only have 2gb of space

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If your Plan page shows that you're on the Basic plan and you're paying for a subscription, then you're most likely paying for a different account. Use the credit card charge lookup tool to identify the account you're paying for.