Storage Space
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Hey @khinkeh, thanks for posting on our Community and sorry to hear you're having issues with this.
Can you please confirm that you've set your files to be online only on your machine following these steps? You could also tell by taking a look at the syncing icons of the files inside your Dropbox folder.
If you have already set them to be online only and the desktop app is 'up to date' in your menu bar and not still syncing, you could also try clearing the cache folder.
Let me know of any updates!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @khinkeh, thanks for posting on our Community and sorry to hear you're having issues with this.
Can you please confirm that you've set your files to be online only on your machine following these steps? You could also tell by taking a look at the syncing icons of the files inside your Dropbox folder.
If you have already set them to be online only and the desktop app is 'up to date' in your menu bar and not still syncing, you could also try clearing the cache folder.
Let me know of any updates!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thank you so much for your excellent guide.
I have been successful in changing all my uploaded DropBox files at the local storage to online-only. As soon as the the syncing is completed, I will clear the cache files to vacate the hard disk space
Glad I could help @khinkeh
See you around the Community and have a lovely weekend!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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