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My account appears as full, but it has no files to delete

My account appears as full, but it has no files to delete

mtroyano
Explorer | Level 4
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Hello.
In one of my Dropbox accounts, a message has been appearing for a few days that my account is 103% full, so I can't use it. But, nevertheless, I don't have files (I've already deleted practically everything) and I don't have shared folders anymore.
I don't see how to delete more data and how to recover the use of my account.
Could you please help me to recover the functionality of my account?

Thank you!

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@mtroyano wrote:

In one of my Dropbox accounts, a message has been appearing for a few days that my account is 103% full, so I can't use it. But, nevertheless, I don't have files (I've already deleted practically everything) and I don't have shared folders anymore.


Anything on your Backups page?

View solution in original post

3 Replies 3

Rich
Super User II
Go to solution

@mtroyano wrote:

In one of my Dropbox accounts, a message has been appearing for a few days that my account is 103% full, so I can't use it. But, nevertheless, I don't have files (I've already deleted practically everything) and I don't have shared folders anymore.


Anything on your Backups page?

mtroyano
Explorer | Level 4
Go to solution

Yes!!!! That was the problem!!! Thank you very much!! 🙂

Patricia Gamble
New member | Level 2

That was the problem for me ever though I NEVER use backup for Dropbox. Thanks!!

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Top contributors to this post

  • User avatar
    Patricia Gamble New member | Level 2
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    mtroyano Explorer | Level 4
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    Rich Super User II
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