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My account is full

My account is full

203alb
Explorer | Level 3
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Hello, During December, I mistakenly activated an additional volume offer on my basic user offer. I am entitled to 2go and 3.75 bonus; I only use 2.2 GB but Dropbox announces 7.5 GB and asks me to go to 9 GB. Except now I can't go back on this bug and find myself with a blocked account for synchronization. How to do because I tried to send a message to the Contact service but no return. Do you have a track to make a return to Dropbox, thanks to the community,

La

1 Accepted Solution

Accepted Solutions

Mark
Super User II
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Have you set up Dropbox backup by accident?

www.dropbox.com/backups ?


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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2 Replies 2

Mark
Super User II
Go to solution

Have you set up Dropbox backup by accident?

www.dropbox.com/backups ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

203alb
Explorer | Level 3
Go to solution

Hello,

That's it,

I activated a backup on an external hard drive.

Thank you to you,

Top !!

La

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    203alb Explorer | Level 3
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    Mark Super User II
What do Dropbox user levels mean?