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We’ve covered lots of big life moments in our ‘How we use Dropbox’ series - and now we even have some tips on how you can use Dropbox to keep the planning of a wedding as easy and as painless as possible over here.

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Re: My files were never synced, due to lack of space and now they're gone

My files were never synced, due to lack of space and now they're gone

ppfcanete4
New member | Level 2

Hello, if someone could help me, I would be very grateful, it turns out that I saved my files in the DB and it did not have enough space, so it was not saved, and the computer was formatted, so everything from the last two months was deleted, does anyone know What I can do? Thank you

1 Accepted Solution

Accepted Solutions

Re: My files were never synced, due to lack of space and now they're gone

Mark
Super User II

Unfortunately there is nothing Dropbox can do. If you were out of space syncing hasnt taken place and Dropbox doesnt even know those files existed - they were never uploaded because you had no space. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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2 Replies 2

Re: My files were never synced, due to lack of space and now they're gone

Mark
Super User II

Unfortunately there is nothing Dropbox can do. If you were out of space syncing hasnt taken place and Dropbox doesnt even know those files existed - they were never uploaded because you had no space. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: My files were never synced, due to lack of space and now they're gone

ppfcanete4
New member | Level 2

muchas gracias ❤️

Need more support?