No storage space

[Ryan N]

I get the message that my dropbox is full, but I have no files, I have one shared folder that is 5 mb. I also checked the backup files but there are none, but the message stills says that I am using 2.9GB of 2GB.

[Hannah]

Hey @Ryan N, thanks for bringing this to our attention.

If you checked your backups page and you don't see any files, can we reach out to you via email, so we can investigate further?

Let me know.

[Ryan N]

@Hannah , yes that would be fine

[Jay]

Hi @Ryan N, I've sent you an email, please could you reply to it as soon as possible!